Shopping Guide
About Our Product
The photographs shown on this website are provided as a general reference and do not represent the exact samples that will be delivered.
Due to the nature of ceramic tiles, variations in color tone and surface expression are inherent, and actual samples may include a wider range of color variation than shown in the photographs, as well as slight variations in size.
Cut-piece samples are intended to demonstrate the material and color only, and the shape cannot be specified.
Samples are provided as a guide to the product. Please note that the tiles supplied in the final order will vary in color and appearance and will not be identical to the samples received.
Due to the nature of ceramic tiles, variations in color tone and surface expression are inherent, and actual samples may include a wider range of color variation than shown in the photographs, as well as slight variations in size.
Cut-piece samples are intended to demonstrate the material and color only, and the shape cannot be specified.
Samples are provided as a guide to the product. Please note that the tiles supplied in the final order will vary in color and appearance and will not be identical to the samples received.
Payment Method
-Credit Card (VISA/MASTER CARD/American Express)
-Shop Pay
-Google Pay
-PayPal
-Shop Pay
-Google Pay
-PayPal
Lead time
Samples
Semi Custom Tiles
-Free Color Samples: Ships in one to three business days
-Paid Actual Shape Samples: Approximately one to one and a half months after order placement *
Full Custom Tiles
-Free Color Samples: Approximately three week per sample run *
-Paid Actual Shape Samples: one to one and a half months (for existing molds) *
Designer Tiles
Ships in one to three business days**
TCT selection
Ships in one to three business days**
Main Production
Semi Custom Tiles
Approximately three months or more after order placement *
Full Custom Tiles
Approximately three months or more after specifications are finalized and order is placed *
Designer Tiles
-In-stock items: Ships in two to three business days after order placement **
-Made-to-order items: Approximately two months or more after order placement *
TCT selection
Ships in one to three business days
* These are made-to-order products. Delivery times vary depending on the content and factory production status.Please feel free to contact us via the inquiry page.
** Inventory fluctuates daily, so please be sure to check stock availability before placing an order.
Semi Custom Tiles
-Free Color Samples: Ships in one to three business days
-Paid Actual Shape Samples: Approximately one to one and a half months after order placement *
Full Custom Tiles
-Free Color Samples: Approximately three week per sample run *
-Paid Actual Shape Samples: one to one and a half months (for existing molds) *
Designer Tiles
Ships in one to three business days**
TCT selection
Ships in one to three business days**
Main Production
Semi Custom Tiles
Approximately three months or more after order placement *
Full Custom Tiles
Approximately three months or more after specifications are finalized and order is placed *
Designer Tiles
-In-stock items: Ships in two to three business days after order placement **
-Made-to-order items: Approximately two months or more after order placement *
TCT selection
Ships in one to three business days
* These are made-to-order products. Delivery times vary depending on the content and factory production status.Please feel free to contact us via the inquiry page.
** Inventory fluctuates daily, so please be sure to check stock availability before placing an order.
Returns, Exchanges & Cancellations
We do NOT accept returns or exchanges for customer convenience. If you wish to request a return or exchange, please contact us in advance. Returns or exchanges will not be accepted if items are returned without prior notice.
Shipping / Delivery
Orders will be shipped using one of the following carriers:
FedEx / DHL
Free shipping *Samples only
Shipping and Delivery：
Orders will be shipped within 3 business days after the order is placed.
Delivery times may vary depending on the destination, weather, or traffic conditions.
If your order requires more time to process, we will contact you separately.
Deliveries are handled by our designated shipping providers. You cannot specify the delivery company.
Contact
10-6-55 Asahigaoka
Tajimi, Gifu
507-0071 Japan
T +81 572 20 0711
F +81 572 20 0722
contact@tajimicustomtiles.jp
Tajimi, Gifu
507-0071 Japan
T +81 572 20 0711
F +81 572 20 0722
contact@tajimicustomtiles.jp